Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At Walkvibek, we’re not just another faceless online store—we’re a small team of shoe enthusiasts who genuinely care about your experience. In fact, our founder, Alex, still replies to most emails personally. (Yeah, really!)
Whether you’ve got a question about sizing, want to share your latest adventure in our shoes, or just need some styling advice—we’re all ears. Here’s how to reach us:
Fun fact: Last month, we helped a customer plan her entire hiking trip through Colorado—just because she asked. That’s the kind of extra mile we love going.
Remember that time you emailed a company and got a robotic response? Yeah, we hate that too. Every message we receive gets read by an actual human (usually with a cup of coffee in hand). Got feedback? A wild idea for a new product? We’re listening.
Pro tip: Need super fast help? Try our live chat during business hours. Look for the little shoe icon in the corner—it’s like having a Walkvibek stylist in your pocket.
Honestly, we started this company because we were tired of impersonal shopping experiences. So if you ever feel like you’re not being heard, email me directly at [email protected]. I mean it.
– The Walkvibek Team
P.S. Our warehouse dog, Bruno, sometimes answers the phone if we’re all out on a lunch walk. He’s friendly but terrible at sizing questions.
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